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Deliveries

Delivery Service

For Equine products our normal delivery service will be either:

Royal Mail First Class: £3.84 (incl VAT)
This will apply to each order for deliveries within the United Kingdom.   Please allow up to 3 working days for delivery.

Delivery to Europe: £5.20-£8.25  Delivery to the Rest of the World: not available

Free Delivery - We are able to offer a free delivery service for orders of £22.50 or more.  Please note that the free delivery option is only available to UK addresses.

Canine Products - these are pallet deliveries and cost £38 each. These items are made to order so take 4-6 weeks to be delivered. Please contact us if you need one more urgently and we will do our best to speed this up.

Returns Policy

If you wish to return an item for any reason please call or email us and we will advise you further. Equine items ordered in error may be exchanged for the correct product providing they are returned unopened. Further payment may be required to cover differences in cost. All refunds will be credited to the card from which payment was made. Please include a covering letter with your return stating your name, address and reason for the return. Dog wash sinks are made to order and are not refundable.

Returns address:

HerdLeader

March Laboratories Ltd

Oakwood Site
Crays Pond
Reading UK
RG8 7SD

Email:sales@marchlaboratories.co.uk
Tel: 0118 984 5112

Cancellation

Equine orders may be cancelled up to fourteen days after delivery. It is an express condition that the product must be returned to us unused, unopened and with the original documentation (as sent with each parcel and/or package). We reserve the right not to refund postage charges at our discretion. You must provide written confirmation of your order number and an explanation for the reason for cancellation. Dog wash sinks can not be cancelled once in production.